ALMATO, the Germany-based provider of automation and quality monitoring solutions was awarded the EMEA Business Partner of the Year award by NICE at the annual customer and partner event in London. The award was in the category of Solution Partnership and showcases ALMATO's success with Real Time Interaction Management (RTIM) and Robotic Process Automation (RPA). In both areas, ALMATO uses the products of technology partner NICE Systems to realize complex projects with customers like Thomas Cook, Geoban (Banco Santander) or IKEA.
Sabina Mustica, Vice President DACH at NICE Systems, explains: We are glad to have found in ALMATO a long-time partner that, due to their extensive technological and market knowledge is capable to win and look competently after new customers.
Peter Beckschaefer, Head of Sales at ALMATO adds: We are excited about this award. It reflects our good cooperation with NICE and our success in the business development of RTIM and RPA. Our leading position in the area of automation projects is further strengthened.