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New Office in Dubai: ALMATO Enters Middle-East and African Market

German specialist for Robotic Process Automation and contact center solutions continues to expand

Dubai, 06. June 2017 – ALMATO, the German automation and contact center specialist will be represented in the Middle East and Africa with a new location in Dubai. From Dubai, ALMATO will offer its services and solutions for Robotic Process Automation (RPA) and contact centers. By entering the MEA market through the purchase of a local customer service solutions company, the automation specialist will have a strong presence in the MEA market.

ALMATO has recently acquired Optimum Choices, specialized in contact center consulting and optimization. Founder Hossam Amer will now be acting as Managing Partner for ALMATO MEA FZCo.

With this expansion into MEA, ALMATO grows internationally with Dubai as the fifth location of the expanding company.

„The markets in the Middle east and Africa will grow strongly,“ explains Peter Gissmann, Managing Partner of ALMATO. “Through Hossam Amer’s expertise in the contact center industry, his knowledge of the market as well as his network, he and the new ALMATO MEA are the ideal setup for us in the region.”

The Dubai branch will help the company gain synergy benefits as well as generate new market opportunities.

„In addition to market barriers, the development of the MEA region is challenging for new companies because of the mix of culture and the localized operational needs of the MEA market.“, says Hossam Amer, Managing Director, ALMATO MEA. “I look forward to help ALMATO as entrepreneur and mediator with my network and experience of the regional markets.”  

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About ALMATO:

Founded in 2002, ALMATO offers intelligent and integrated software solutions for the automation of business processes. As one of the pioneers of Robotic Process Automation in the DACH region, ALMATO has extensive experience with the implementation of complex automation projects. Front and back office profit from reduced costs, higher process quality and increased customer satisfaction. Among ALMATO's customers are national and international companies of a variety of industries such as telecommunication, tourism, utilities and finance.

Contact:

ALMATO MEA
Dubai Silicon Oasis, Wing A – Office A106-3
P.O. Box 342073, Dubai, UAE
Tel: +971 (0) 50 – 738 1814
Fax: +49 (0) 7121 – 14787 - 80
E-Mail: info-mea(at)almato.com 

 

ALMATO GmbH (HQ)
Obere Waessere 9
72764 Reutlingen, Germany
Tel: +49 (0) 7121 – 14787 - 0
Fax: +49 (0) 7121 – 14787 - 80
E-Mail: info(at)almato.com

www.almato.com

ALMATO      6. June 2017

Author

ALMATO

ALMATO

Founded in 2002, ALMATO offers intelligent and integrated software solutions for the automation of business processes. As one of the pioneers of Robotic Process Auomation in the DACH region, ALMATO has extensive experience with the implementation of complex automation projects. Front and back office profit from reduced costs, higher process quality and increased customer satisfaction. Among ALMATO's customers are national and international companies from a variety of industries such as telecommunications, tourism, utilities and finance.