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Please Hold the Line – TeleTalk 05/2013

The integration of mobile apps in customer service takes the top spot of many companies' "to do's" But how can the app be integrated into the traditional customer service?

The following article shows you how.

Download Article [German]

Source: Teletalk

Michael Schulze      11. July 2013


Michael Schulze

Michael Schulze

Michael Schulze works as project manager for ALMATO since 2011.

The Nürtingen-born father of two is responsible for Real Time Interaction Management projects.

Since January 2015, he is also responsible for quality management at ALMATO.