Cologne, 16th April 2013. The slogan for this year's event was "Real Time Interaction Management – From Solution Into Practice". During the event, the newest software innovations were presented. Particularly the practical examples presented by our customers made this event a success. These automation user cases and the cost savings they garnered resulted in lively discussions amongst the participants. The excellent dinner at the Brasserie Fou of the Mariott Hotel marked the end of this successfull event.
almato and NICE thank all participants and speakers for making this event sucessfull.