Process Consulting & Transformation
- Process aptitude analysis
- Employee workshop
- Development of process optimization together with your process experts
The processes that you suggest integrating in our solutions are being considered by our analysts with regard to their suitability. This includes considering the process in terms of the expected ROI and other benefits of a non-financial nature.
We represent the usability approach. Your employees are involved right from the start and are integrated in all phases of the project.
By taking the findings from the process analysis and employee workshops into consideration, we develop options for optimizing the processes further - together with your process experts.
- Connectivity analysis
- Applications to be integrated
As part of our technical consulting, our experts give you the know-how you need to provide the optimal infrastructure for our solutions.
Our developers analyze the process applications precisely in terms of optimal integration and connectivity. Our solutions offer numerous opportunities for integrating a variety of applications: from simple, minimally invasive front-end integration through to back-end integration. There are different ways of getting the best out of the solution depending on the process and application combination.
Furthermore, we perform a comprehensive connectivity analysis of the process applications. In this way we can determine early on which design best enables your application to interact with our solution.
- Individual development
- Specific reporting
- Integration in IT support functions and processes
Our solutions offer many fields of application. Customizing means that we can adapt them perfectly to your requirements.
Furthermore, on the basis of our solutions we implement specific customer requirements by means of individual developments.
We also create solution-specific reports for our customers that match their requirements precisely.
Your existing software landscape remains unchanged. We integrate seamlessly into your existing processes and infrastructures in all of this.
- Solution and product-specific training of your employees
- Develop internal resources
ALMATO offers specific training for your employees that is individually tailored to your company’s requirements. Our experts provide product-specific knowledge as well as solution-specific expertise. We develop our customers’ internal resources, ensuring they can use ALMATO solutions optimally.
Our training courses are designed to ensure our customers can use the solution to achieve the best possible ROI as well as other advantages.
- Help Desk
- Continuous support
- Regular reviews of processes and implementation
As part of our Help Desk and support processes offering, we ensure that our customers receive the support they need even after the project’s peak phase. ALMATO offers more than the usual Help Desk functions and bug fixing. Our support services include regular reviews of processes and their implementation with a view to potentially optimizing them. This also results in support in the context of professional services.